The ship method you select during checkout determines when you will receive your package. Once an order is placed, all in stock items will ship from our studio within 1-2 business days. During this “processing” time our studio is busy picking, packing and readying your order to be shipped. Once our carrier picks up your order, they make every attempt to deliver it within the timeline selected in your ship method.
Each and every order is important to us! We want our customers to enjoy their handcrafted jewelry just as much as we did creating it. If you feel that your purchase does not meet your expectations, you have the option of requesting a refund within 2 weeks of receiving your order. A full refund or exchange will be given on all items returned in their original condition.
Your account will be credited the amount of the item, less any shipping charges within 3 business days once we receive the return shipment.
Returns on Gift Purchases - If your order is for a gift to be given at a future date, please inform us and we will be happy to make an exception.